FAQ
We've compiled answers to the most common questions we receive about our services. Whether you're curious about booking, payments, or another aspect of our business, this page is here to help. If you can't find what you're looking for, feel free to contact us directly!
I work with a maximum of two logo clients simultaneously, with about a week difference in the process. For a full-custom branding project, I only accept one client per month. This ensures high-quality results in your branding. You can reserve a spot up to two months in advance.
I do not create one-off logo designs. I offer a logo package which, in a nut shell, is comprised of three custom logo variations that gives flexibility in their usage. This package starts at $350.
Each project requires a 50% non-refundable deposit to officially book your project. Without this, work will not begin. This can be done either by PayPal, Wise, bank transfer, Zelle, or Cash. Once final payment is received, all files will be delivered to you.
I offer a payment plan only for custom branding and web design packages. A 50% non-refundable deposit is required upfront to officially book your project. The balance can then be divided into 2 payments. Files will be sent / Website will be transferred once final payment is received.
Yes, extra pages are possible. We can discuss this option. However, please bare in mind this will come at a cost and also lengthen the timeframe of the project.
All final logo designs and design elements will be sent in a variety of formats (PNG, JPG, SVG, EPS) so that you have flexibility when using them. Depending on which package you choose, you will also receive a brief or detailed document that will guide you through each part of your visual brand identity.
Yes, for branding packages, I offer project-based design services to create marketing collateral and continue to help your business grow.
For website packages, I offer monthly / quarterly maintenance and auditing.
At Dsiign Lab by Gabrielle, the goal is always to create lasting visual impressions through unique, custom designs for you and your business. It is guaranteed that you will receive quality work, with clear and excellent communication on any of the services that are offered. While it’s exciting to receive your new design files / website, I know how overwhelming it can be since there is so much going on. So even though all guides and information are provided within your delivered package, I am always willing to unpack and go through everything with my clients for further explanations for a seamless experience. You’ll have no regrets when you book Dsiign Lab by Gabrielle to transform / create designs that are aligned with your dreams and business goals.
